Invoice INV-30418 No liftgate line
New · Melrose Insights
The answers betweenyour systems.
Your TMS, ELD, inbox, and EDI each keep a piece of every load. Melrose Insights connects all of it into one model, so you can ask anything about your operation and get the answer as a live page.
Melrose Insights in 58 seconds.
The problem
Every load leaves a trail.
On the highway, at the dock, at the airline terminal, at the port. Every system keeps its own piece of it. Some of it's structured, most of it isn't, and none of it lines up.
Truck Unit 214 On duty · 07:12
Thread Re: liftgate? Customer agreed residential
214 PRO 7720-118 Delivered 16:47
Same load. Four systems. No shared key.
One model
Melrose Insights connects all of it.
Physical and digital, in one model. Trucks, drivers, and docks link to the invoices, customers, and email threads they belong to, so the answers that live in between are finally reachable.
Physical Truck · Unit 214Driver · on dutyDock · Door 14
Digital Invoice · INV-30418Customer · accountEmail · Re: liftgate?
Every mode
Whatever you move. Wherever it moves.
Insights isn't built around one mode. The same model covers every kind of freight and every place it moves, so one question can span your whole operation.
Freight
FTLLTLPartialReeferFlatbedExpedited
Where it moves
DrayageIntermodalAir cartageTransloadCross-dockFinal mile
Just ask
The answer,
built as a live page.
Ask in plain language. Insights follows every connection across your systems and builds the answer as a page you can share, with every number traced to where it came from.
- LTL The accessorials you never billed.
- FTL The lanes that only look profitable.
- Air cartage The hours lost at the airline terminal.
LTL · Q3 · example $18,400 Accessorials never billed
Found in POD notes and customer emails, missing from TMS invoices.
| Accessorial | Found in | Performed | Billed | Unbilled |
|---|---|---|---|---|
| Liftgate | POD notes | 112 | 31 | $7,290 |
| Residential | 64 | 9 | $4,950 | |
| Inside delivery | POD notes | 38 | 4 | $3,400 |
| Appointment | 64 | 18 | $2,760 |
POD note · PRO 7720-118 “Liftgate needed, 2nd floor dock closed.” Signed 16:47. No liftgate on invoice INV-30418.
Every system, one answer
Questions your systems can't answer alone.
The answers that cost you money sit between systems: performed but never billed, quoted but never earned, scheduled but never on time.
Reefer The loads that ran out of temp range, with no claim filed.
Intermodal The ramps where your boxes sit the longest.
Partial The quotes you won but never turned into loads.
Ask your operation anything.
Leave your work email and we'll show you Insights on your own data, starting with one real question.
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