Privacy Policy

Effective Date: Jan 29, 2025

Last Updated: Jan 29, 2025

1. Introduction

Alpacapalooza, Inc. dba Melrose ("Melrose," "we," "our," or "us") values your privacy. This Privacy Policy describes how we collect, use, and share information about users of our website, software, and services (collectively, "Services"). By using our Services, you agree to the terms of this Privacy Policy.

2. Information

We Collect We collect different types of information, including:

  • Personal Information: Name, email address, billing information, and other identifying details you provide.

  • Business Information: Company name, industry, and other details related to your business operations.

  • Technical Data: IP address, device identifiers, cookies, log data, and analytics data.

  • User Content: Data and documents uploaded to our platform.

  • Communications: Messages and interactions with customer support.

3. How We Use Your Information

We use collected information to:

  • Provide, improve, and secure our Services;

  • Process transactions and manage accounts;

  • Communicate updates and marketing materials;

  • Analyze usage trends and monitor system security;

  • Comply with legal obligations.

4.How We Share Your Information

We do not sell your personal data. We may share information with:

  • Service Providers: Third parties who assist in operations, such as hosting, payment processing, analytics, and customer support.

  • Legal Compliance: If required by law, we may disclose information in response to legal requests.

  • Business Transfers: In cases of mergers, acquisitions, or asset sales, your data may be transferred.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze usage, and provide targeted advertising. Users can manage cookie preferences in their browser settings

6. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete personal data;

  • Opt-out of marketing communications;

  • Restrict processing or request data portability;

  • File complaints with a data protection authority.

9.  International Data Transfers

If you are accessing our Services outside the United States, your information may be transferred and stored in the U.S. where data protection laws may differ from those in your country.

10.  Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect information from minors

11.  Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date. Continued use of our Services constitutes acceptance of the updated policy.

12.  Contact Us

For questions or concerns, contact us at: Alpacapalooza, Inc. dba Melrose
2261 Market Street STE 10187
San Francisco, CA 94114
Email: [email protected]

© 2024 Melrose. All rights reserved.