Before Melrose

• About 10 minutes per quote

• 800 to 1,000 inbound quote requests per week

• Only about 100 quotes per week were answered because the team had to cherry pick the highest likelihood opportunities

• Hundreds of requests were not quoted, leading to missed opportunities and tens of thousands in revenue left on the table

With Melrose Quoting

• Plugged into Gulf Winds’ rate sheets with complete lane coverage

• Automatic replies for spot quote checks within pre approved boundaries

• Human approval workflow for complex quotes where Melrose prepares most of the quote and reps finalize discounts, accessorials, or special rates

• Push button storage for accounting and CRM while replying to the customer

• Pricing supported across fixed, zone, and mileage band or per mile

• Mileage computed using PC Miler or Google Trucks API

What changed

Gulf Winds moved from “we only quote the best 100” to “we can quote far more of the 800 to 1,000 safely and consistently,” without slowing down the team.